Customer Service Executive

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Ref. Number: 7210/DF
Location: Dublin 11
Type: Permanent
Salary: Negotiable depending on experience

Job Description

Customer Service Executive.

Our client, a leading digital print firm have a position available for a customer service executive, preferably with Digital print experience.  Based in Dublin 11 the role would entail supporting the sales director directly, by way of customer service / PA, based in the office.

 A brief overview of the role is as follows:

 •         Generating Job dockets for production.

•         Working with our MIS system to generate sales reports /leads and hit-lists.

•         Liaising with small format and large production / prepress.

•         Directly overseeing certain jobs in production and ensuring all elements are met.

•         Ensuring work is completed on time to customer schedules and following through to despatch.

•         Account management and development alongside the sales director.

•         Updating customers on deliveries and answering customer queries relating to jobs and quotes.

•         Support on tender documents and pitches.

•         Administration re paper work and invoicing.

•         Taking calls from customers and following up on estimates.

•         Working alongside the sales director re sales letters and sample packs etc.  

•         Weekly sales meetings and strategy sales plans.

This is a brief snapshot of the role, the role would expand as we go along, but the basis would be as above. The salary is negotiable depending on experience.

This would be a fast-paced challenging role but with a lot of job satisfaction within a fast growing company.

Apply with CV (MS Word format) to:

David Fitzsimons

APB Print Recruitment

Email: [email protected]

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